Follow device instructions. From the home screen, tap Settings. With General selected on the left, scroll to and tap Reset on the right.
Tap Subscriber Services. If prompted, enter the device Passcode. Tap Reprovision Account. From the home screen, find the Settings Gear icon. Click on System Settings or System Updates. Click on Update PRL. Follow any device instructions.
Instructions for PRL updates may vary based on your specific device model. If you do not have a device with 4G LTE and still you are facing the problem while trying to update the Preferred Roaming List then first you need to make sure that you are within the service area. If you are at a location where there are weak or no cellular signals you will not be able to get the desired service.
You can call them and let them know the situation as to what you are trying to do and what error message you are getting. They will try their best to help you sort the issue over the phone. However, if the issue persists you may need to visit your nearest Verizon sales office to get rid of the issue. Wireless Bluetooth Wi-Fi We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits.
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You will be notified via the voice prompt when it has been successfully activated. Return to the Your Account and view your order to retrieve your new phone number. Service activation with transfer of your existing number Before you begin, follow the instructions in the owner's manual to charge your phone's battery. Return to the Your Account section to view your order details.
Once you've signed in, follow the instructions at the top of your order details to activate your phone. New individual service plan customers: Turn on your phone. Verizon Wireless will e-mail you when your phone is ready for use business days after you submit your request from Your Account in step 2 above.
Upon completion of the number transfer, your service with your previous provider will automatically be canceled. New family service plan customers: We are not able to transfer your numbers for now due to some technical limitations.
But if you have signed up for a family account through us, you can still call Verizon Wireless customer service at to port your numbers if they are eligible.
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